Allot
allot.com ↗In their words
“We believe that these tools and close customer engagement are a major contributor to achieving current security service subscription rates of up to 50%, and high NPS scores of 28 and more.”
“We are told this by operators who launch this service that the net promoter score of the customers signing up for this is significantly higher and that customers really, really value what the operators are doing for them.”
“Allot's network security service used by 18 million subscribers in Europe; CSPs offering it enjoy significantly increased NPS.”
NPS disclosures (4)
We are told this by operators who launch this service that the net promoter score of the customers signing up for this is significantly higher and that customers really, really value what the operators are doing for them.
Allot's network security service used by 18 million subscribers in Europe; CSPs offering it enjoy significantly increased NPS.
We believe that these tools and close customer engagement are a major contributor to achieving current security service subscription rates of up to 50%, and high NPS scores of 28 and more.
Allot reports customers with mobile security services show 2-3x higher satisfaction levels with wireless carriers.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.