Algonquin Power & Utilities Corp.
In their words
“We'll be talking about Net Promoter Score and specific customer outcomes that will drive our capital plan and our sort of organizational health, the motivation, the health, the alignment of our employees actions to create sustainable value for those…”
“This quarter, we have started the rollout of net promoter score measurements from our customers. This is on top of our existing JD Power service, and will allow us to collect more timely and specific feedback to drive focused action as we continue to…”
NPS disclosures (2)
We'll be talking about Net Promoter Score and specific customer outcomes that will drive our capital plan and our sort of organizational health, the motivation, the health, the alignment of our employees actions to create sustainable value for those…
This quarter, we have started the rollout of net promoter score measurements from our customers. This is on top of our existing JD Power service, and will allow us to collect more timely and specific feedback to drive focused action as we continue to…
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Energy & utilities
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.