Alerus Financial Corporation
alerusfinancial.com ↗In their words
“Successfully converted our entire wealth business onto a new system, achieving 100% client retention”
“Gross revenue retention (deposits (Home Federal acquisition)): 97% (Q3 2025) — “since the close of the acquisition of Home Federal, our net retention rate remains over 97%”
“Net revenue retention (Home Federal portfolio (post-acquisition)): 97% (Q2 2025) — “since the close of the acquisition of Home Federal, our net retention rate remains close to 97%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate (wealth business): 100% (Q4 2025) — “successfully converted our entire wealth business onto a new system, achieving 100% client retention”
Gross revenue retention (deposits (Home Federal acquisition)): 97% (Q3 2025) — “since the close of the acquisition of Home Federal, our net retention rate remains over 97%”
Net revenue retention (Home Federal portfolio (post-acquisition)): 97% (Q2 2025) — “since the close of the acquisition of Home Federal, our net retention rate remains close to 97%”
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.