Alarm.com Holdings, Inc.
alarm.com ↗In their words
“Our revenue retention rate of over 95% for the quarter, one of the highest readings on this metric in the past ten years”
“The renewal rate came in right where it was last quarter. They both rounded down to about 94%.”
“A revenue retention rate of 95% in the fourth quarter above our historical trend and higher than our long-term target range of 92% to 94%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (27)
Net revenue retention: 95% (Q1 2026) — “our revenue retention rate of over 95% for the quarter, one of the highest readings on this metric in the past ten years”
Retention rate: 94% (Q3 2025) — “the renewal rate came in right where it was last quarter. They both rounded down to about 94%.”
Net revenue retention: 95% (Q4 2024) — “a revenue retention rate of 95% in the fourth quarter above our historical trend and higher than our long-term target range of 92% to 94%.”
Net revenue retention: 95% (Q3 2024) — “a revenue retention rate increase to 95%, which is above our historical range.”
Retention rate: 94% (Q4 2023) — “with a revenue renewal rate of 94% in the fourth quarter.”
Retention rate: 93% (Q3 2023) — “with a revenue renewal rate of 93% in the third quarter, consistent with our historical trends.”
Retention rate (SaaS and license): 93% (Q1 2023) — “revenue renewal rate of 93% in the first quarter, in the middle of our long-term range”
Retention rate (SaaS and license): 94% (Q4 2022) — “revenue renewal rate of 94% in the fourth quarter”
Retention rate (SaaS and license): 94% (Q4 2021) — “revenue renewal rate of 94% in the fourth quarter is at the high end of our historical range of 92% to 94%”
Retention rate (SaaS and license): 96% (Q3 2021) — “revenue renewal rate of 96% in the third quarter, which is above our historical range of 92% to 94%...renewal rate continue to increase”
Retention rate: 95% (Q1 2021) — “revenue renewal rate of 95% in the first quarter, which is above our historical range of 92% to 94%”
Retention rate: 94% (Q4 2020) — “revenue renewal rate of 94% in the fourth quarter, at the high end of our historical range of 92% to 94%”
Retention rate: 93% (Q1 2020) — “revenue renewal rate of 93% in the first quarter, in the middle of our historical range of 92% to 94%”
Retention rate: 94% (Q4 2019) — “revenue renewal rate of 94% in the fourth quarter at the high end of historical range of 92% to 94%”
Retention rate: 94% (Q3 2019) — “SaaS and license revenue renewal rate was 94% in the third quarter at the high end of our historical range of 92% to 94%”
Retention rate (SaaS and license): 94% (Q1 2019) — “Our SaaS and license revenue renewal rate was 94% in the first quarter, at the high end of our historical range of 92% to 94%.”
Retention rate (SaaS and license): 93% (Q4 2018) — “Our SaaS and license revenue visibility remains high with a revenue renewal rate of 93% in the fourth quarter, at the midpoint of our historical range of 92% to 94%.”
Retention rate (SaaS and license): 94% (Q2 2018) — “Our SaaS and license revenue visibility remains high with a revenue renewal rate of 94% in the second quarter, at the high end of our historical range of 92% to 94%.”
Retention rate (SaaS and license): 93% (Q1 2018) — “Our SaaS and license revenue visibility remains high with a revenue renewal rate of 93% in the first quarter, consistent with our historical revenue renewal rate of 92% to 94%.”
Retention rate (SaaS and license): 93.5% (Q4 2017) — “Our SaaS and license revenue visibility remains high with a revenue renewal rate of 93.5% in the fourth quarter, consistent with our historical range of 92% to 94%.”
Retention rate (SaaS and license): 93% (Q1 2017) — “revenue renewal rate of 93% in the first quarter. As expected, this is slightly below our revenue renewal rate of 94%”
Retention rate: 94% (FY2016) — “SaaS and license revenue renewal rate … ”
Retention rate (SaaS and license): 93% (Q2 2016) — “93% renewal rate in the second quarter of 2016”
Retention rate: 94% (12M ended Mar 31 2016) — “SaaS and license revenue renewal rate 94%”
Retention rate: 93% (FY2015) — “SaaS and license revenue renewal rate 93% for the year ended December 31, 2015”
Retention rate: 93% (FY2014) — “SaaS and license revenue renewal rate 93% for year ended December 31, 2014”
Retention rate: 92% (Q1 2015) — “SaaS and license revenue renewal rate (4) 92% for the three months ended March 31, 2015”
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.