Al Rajhi Bank
alrajhibank.com.sa ↗In their words
“Al Rajhi Bank, one of Saudi Arabia's largest lenders with 22 million customers, reports a leading net promoter score of 78%.”
“Al Rajhi Bank uses Net Promoter Score as a key measure of customer advocacy and has seen NPS improvements.”
NPS disclosures (2)
Al Rajhi Bank, one of Saudi Arabia's largest lenders with 22 million customers, reports a leading net promoter score of 78%.
Al Rajhi Bank uses Net Promoter Score as a key measure of customer advocacy and has seen NPS improvements.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.