Ajio
ajio.com ↗In their words
“AJIO detailed its CRM strategy centred on customer activation, purchase acceleration, and loyalty to drive retention and profitability.”
“Delhivery's QC-RVP solution resulted in a 130% jump in Ajio's NPS through partnership for enhanced customer experience.”
NPS disclosures (1)
Delhivery's QC-RVP solution resulted in a 130% jump in Ajio's NPS through partnership for enhanced customer experience.
Retention disclosures (1)
AJIO detailed its CRM strategy centred on customer activation, purchase acceleration, and loyalty to drive retention and profitability.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.