Air Selangor
airselangor.com.my ↗In their words
“Air Selangor uses Net Promoter Score as a vital metric to track customer loyalty as part of brand revitalization.”
NPS disclosures (2)
Air Selangor's Net Promoter Score improved to +26 in 2024 from +4 in 2022, marking a 22-point improvement.
Air Selangor uses Net Promoter Score as a vital metric to track customer loyalty as part of brand revitalization.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Energy & utilities
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.