NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
0
NPS entries
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87%
Retention
25 Aug 2020
2020
Years covered
1 entries in all

In their words

“25 months renewal rate exceeding 87%”
— Chunlin Wang, Management, AIFU Inc. · Earnings call, Q2 2020 · 25 Aug 2020 · NI-90079A8

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Retention disclosures (1)

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25 Aug 2020
Retention87%

Retention rate: 87% (Q2 2020) — “25 months renewal rate exceeding 87%”

— Chunlin Wang, Management, AIFU Inc. · Earnings call, Q2 2020 · 25 Aug 2020 · NI-90079A8
Earnings call, Q2 2020 ↗

Lighthouse companies in Payments, wealth & financial services

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.