Verticals / Health insurers & care providers / AIA Australia
AA
AIA Australia
aia.com.au ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2018
Years covered
1 entries in all
In their words
“AIA Australia uses marketing automation and its Vitality program to improve customer retention and engagement.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
23 May 2018
Retention
AIA Australia uses marketing automation and its Vitality program to improve customer retention and engagement.
— reported by cmo.com.au · 23 May 2018 · NI-A232E4A
cmo.com.au ↗Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.