Adyen
adyen.com ↗In their words
“Adyen reported a high net promoter score of 66% in its 2024 earnings, indicating strong customer satisfaction and loyalty.”
“Adyen's Net Promoter Score hit a record 66 in Q1, driven by net revenue growth of 22% year-on-year to €534.7 million.”
“Adyen achieved a high net promoter score of 66% in FY 2024, indicating strong customer satisfaction and loyalty.”
Disclosed NPS over time
Every Net Promoter Score Adyen has published, by date.
NPS disclosures (3)
Adyen reported a high net promoter score of 66% in its 2024 earnings, indicating strong customer satisfaction and loyalty.
Adyen's Net Promoter Score hit a record 66 in Q1, driven by net revenue growth of 22% year-on-year to €534.7 million.
Adyen achieved a high net promoter score of 66% in FY 2024, indicating strong customer satisfaction and loyalty.
Retention disclosures (2)
Adyen acquires Talon.One loyalty platform to enhance customer retention capabilities for merchants.
Adyen and Cleeng partner to offer subscriber retention management solutions in the UAE, aiming to boost customer lifetime value and conversion rates.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.