Activant Solutions Holdings Inc.
In their words
“Average annual product support retention rates for the last three fiscal years for our Activant Eagle, Activant Falcon, Prelude and Prophet 21 products have been greater than 93%”
“Average annual product support retention rates for the last three fiscal years for our Eagle and CommerceCenter products have been approximately 95%”
“Average annual product support retention rates for the last three fiscal years for our Eagle and CommerceCenter products have been approximately 95%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate: 93% (3-year average) — “average annual product support retention rates for the last three fiscal years for our Activant Eagle, Activant Falcon, Prelude and Prophet 21 products have been greater than 93%”
Retention rate (Eagle and CommerceCenter products): 95% (last three fiscal years (FY2003-FY2005)) — “average annual product support retention rates for the last three fiscal years for our Eagle and CommerceCenter products have been approximately 95%”
Retention rate (Eagle and CommerceCenter products): 95% (FY2002-FY2004) — “average annual product support retention rates for the last three fiscal years for our Eagle and CommerceCenter products have been approximately 95%”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.