Act-On
act-on.com ↗In their words
“Act-On announced record customer growth metrics and grew customer retention rate to more than 95%.”
“Act-On pivots to growth marketing with heavy focus on customer retention in software and brand updates.”
“Act-On Software has seen double-digit customer retention improvements following its customer-centric model update.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Act-On pivots to growth marketing with heavy focus on customer retention in software and brand updates.
Act-On Software has seen double-digit customer retention improvements following its customer-centric model update.
Act-On announced record customer growth metrics and grew customer retention rate to more than 95%.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.