Access Newswire
accessnewswire.com ↗In their words
“Retention for the quarter was 94%, up 2% from the end of Q1 this year and 3% prior year quarter”
“Our net revenue retention has also continued to grow since last year and now ended Q2 at 124%”
“We moved from retention rates in the high eighties in 2025 to 92% in 2026. This is a fundamental shift in the health of our subscription business”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (7)
ACCS reports customer retention improved to 94% (up 2% from Q1) and net revenue retention of 124% in Q2 2026.
Retention rate: 94% (Q2 2026) — “Retention for the quarter was 94%, up 2% from the end of Q1 this year and 3% prior year quarter”
Net revenue retention: 124% (Q2 2026) — “Our net revenue retention has also continued to grow since last year and now ended Q2 at 124%”
ACCESS Newswire Inc reported customer retention improved significantly to 92% in Q1 2026, up from the high 80s in 2025.
Retention rate: 92% (Q1 2026) — “We moved from retention rates in the high eighties in 2025 to 92% in 2026. This is a fundamental shift in the health of our subscription business”
Retention rate: 92% (Q3 2024) — “New subscriptions in the quarter resulted in a 92% retention going into Q4”
Net revenue retention: 125% (Q3 2024) — “70% of those platform subscriptions resulted in a subscription net dollar retention of 125%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.