2nd Watch
In their words
“2nd Watch announced NPS increased for the fourth consecutive year.”
NPS disclosures (2)
2nd Watch earns 2020 customer satisfaction award with NPS of 85, a 93% increase over its 2015 NPS score.
2nd Watch announced NPS increased for the fourth consecutive year.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.