1stdibs.com, Inc.
1stdibs.com ↗In their words
“We ended the quarter with approximately 5,900 unique sellers, down 24%. As we mentioned last quarter, churn was elevated due to the retirement of our essential seller program”
“We ended the quarter with nearly 7,000 unique sellers, down 13%. As anticipated, seller churn remains elevated as we manage out low-performing sellers.”
“We ended the quarter with approximately 7,450 unique sellers, down 5%. The majority of churn was initiated by us due to low engagement or performance on behalf of sellers we churned.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures 1stdibs.com, Inc. has published, by date. Where several business units report, the one reported most often is shown.
Churn (per period, as reported)
Retention disclosures (3)
Churn (sellers): 24% (Q4 2024) — “We ended the quarter with approximately 5,900 unique sellers, down 24%. As we mentioned last quarter, churn was elevated due to the retirement of our essential seller program”
Churn (sellers): 13% (Q3 2024) — “We ended the quarter with nearly 7,000 unique sellers, down 13%. As anticipated, seller churn remains elevated as we manage out low-performing sellers.”
Churn (sellers): 5% (Q2 2024) — “We ended the quarter with approximately 7,450 unique sellers, down 5%. The majority of churn was initiated by us due to low engagement or performance on behalf of sellers we churned.”
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.